Jess is Head of Client Services at Shirley Parsons, with a responsibility for driving Project Services business development across the UK and Europe. She leads on the growth of contract staffing and consultancy solutions, with a particular focus on identifying, structuring and delivering managed resource models.
Her role is commercially focused and centres on new business, growing existing client relationships and working closely with internal teams to scope, deliver and oversee high quality solutions.
Jess joined Shirley Parsons in 2018 and has developed her career across multiple areas of the business. Starting within Health & Safety, she later moved into the Quality team, where she demonstrated strong commercial and leadership capability. Recognising an opportunity to grow the function, Jess stepped forward to take ownership of developing the quality division and its offering, playing a key role in its continued success.
Since joining the business, Jess has actively developed her professional expertise, earning the QMS ISO 9001:2015 Foundation certification, speaking at CQI events, hosting webinars and contributing to industry articles. She is known for her strong understanding of client needs, her commercial acumen and her ability to translate opportunity into delivery.
Jess works with clients to identify and secure project services, consultancy, and recruitment solutions tailored to their needs.
She works collaboratively with internal teams to scope solutions, oversee onboarding and ensure quality of delivery.
Jess genuinely cares about the success of the business and the people within it. She is known for her supportive, people first approach and for consistently recognising and championing the achievements of those around her. Outside of work, Jess is a proud mum of two, a Manchester United supporter, and an all round sports fan. She enjoys a healthy lifestyle, loves to cook, brunching with friends, and switching off with Real Housewives.
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