• Quality

Client Manager

  • Posted: 3 weeks ago
  • Reference: JP
  • Location: High Wycombe, Buckinghamshire
  • Job Type: Permanent
  • Salary: £35k - 40k per year + benefits
  • Test
High Wycombe, Buckinghamshire

Our client is one of the market leaders in Testing, Inspection and Certification services, they have a vacancy for a home-based Client Manager & an office based Client Manager to join their growing team in Buckinghamshire.

This is a great opportunity to develop your career within the Product Certification market providing certification to companies involved in the production of construction products, security and fire doors and windows.

Responsibilities:

  • Manage a number of customers, both new and existing, in the construction products and installation certification schemes.
  • Plan, book and carry out factory assessments of manufacturers within the timescales required under the rules of the certification schemes.
  • Plan, book and carry out site assessments of installers and maintainers of products within the timescales required under the rules of the certification schemes
  • Review and approve responses to any non-conformances raised during audit visits.
  • Accurately record findings during client assessment visits and submit reports in line with operational target objectives.
  • Review and approve responses to any non-conformances raised during audit visits within agreed timescales.
  • Act as the first point of contact for any technical/certification queries that customers may have.
  • Produce quotations for changes to the scope of certification for existing customers and to implement these changes once agreed.
  • Gather and review test evidence and assessment results and to make certification decisions on behalf of the client.

Qualifications:

  • Excellent attention to detail
  • Good IT skills with knowledge of Microsoft Office (Word and Excel)
  • Ability to work under pressure
  • Logical, methodical planning skills
  • Excellent time management skills
  • Project management skills
  • Experience of meeting deadlines
  • Excellent telephone manner
  • Able to operate as part of a team or alone
  • Willingness to travel extensively, both in the UK and abroad
  • Experience in the construction sector preferably with knowledge of the factory processes and the British and European standards involved in the production of products
  • A good general education including as a minimum English, Mathematics and Sciences (Grade C or above)
  • Full certification scheme training, including the IRCA ISO 9001 Lead Auditor qualification, will be provided

2021-02-12

2021-04-12

    Where do you want to go?

Shirley Parsons Ltd
4th Floor, Bear Brook
Office Park, Walton Street
Aylesbury, Bucks
HP21 7QW

General: +44(0) 1296 611 300


info@shirleyparsons.com

Shirley Parsons Ltd
Green Park
200 Brook Drive
Reading
RG2 6UB

General: +44(0) 1296 611 300


info@shirleyparsons.com