Inês Pereira da Costa
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Inês Pereira da Costa

Client Director - Nederland

About Inês

​Inês is a Careers Consultant with experience helping organisations develop and expand their teams. Her core competencies are talent management, business branding and innovation.

Because of her passion for interculturalism and world politics, Ines majored in International Relations and European Studies at the University of Maastricht.

She has been living in the Netherlands since 2019 and is now based in Haarlem, where she supports the expansion of Shirley Parsons to the Netherlands. Her passions include helping people achieve their career goals and supporting them throughout their career journey.

Quality Support Technician / Engineer

€45k per year


Our client is an award-winning temperature control-packaging innovator that has been designing and producing high performance passive temperature control packaging systems for over 20 years. They offer consistent quality to their clients from our strategically located global manufacturing sites throughout EMEA, Americas, India and Asia Pacific. Job Purpose: The Quality Support Technician / Engineer will be responsible for monitoring and improving the quality of the service centre operational processes and outputs, to ensure products consistently meet established quality standards - including analysis, assessment and solution implementation of any process issues where required. Realised through the design of quality methods and testing systems to reflect efficiency, reliability and performance - coordinating with onsite and wider teams to implement suitable quality measures and developing quality control systems for inspection of materials, equipment, processes and products. Overseeing everyday manufacturing and operational activities is imperative to this role, with a duty for training needs analysis and administration of operatives on applicable work procedures and equipment use. Main Tasks and Responsibilities: Support the implementation and adherence of onsite Operational, Quality, Technical and IT SOP's with focus on training needs analysis and competency to ensure absolute compliancy: -Stage 1 shipper and logger specifications, build sequences and processes. -Stage 2 shipper and logger specifications, release sequences and processes. -Stage 3 shipper and logger specifications, return sequences and processes. Plan, execute, and oversee inspection of in-process and outbound product to confirm quality conformance to specifications and agreed quality deliverables with Client Distribution Centres (DC's). Defining product AQL's and adopting this to establish a harmonised 'Defect Classification System' (Minor, Major, Critical). Capturing and categorising identified product nonconformance on return reports, and recording of data within issues logs. Assisting onsite operations and local quality teams to develop the tracking, documenting and reporting quality levels / rejections for route investigation and operational trend analysis (KPI's) - engagement with ULT Service Centre, Logger Partner and Client DC's on Complaints & Deviation CAPA. Look for continuous improvement opportunities on interaction and processes between ULT Service Centre & Client DC's - providing onsite awareness, knowledge and training of product specifications, standards and best practices. Maintain detailed awareness of ULT shippers and associated build materials, product design, product performance, manufacturing process, quality control procedures and checks. Coordinating and collaborating with cross-functional support teams to achieve service centre operational objectives and improve onsite systems and processes: Supply Chain, Quality, Technical, Exchange, IT, Manufacturing Engineering (IQ/OQ/PG). Liaise with other ULT Service Centre global site regions and teams to share required best practice, and maintain close working relationship with (HQ) Technical Department on product design evolution and process developments. Proactive development and implementation of quality control systems - setting detailed guidelines on what needs to be checked and what the quality standards are. Determine quality metrics for all manufacturing procedures - monitor, statistical analysis and reporting of quality performance to senior management. Inspect and test materials, equipment, processes, and products to ensure quality specifications are met. Investigating, analysing and troubleshooting product complaint or production issues, developing corrective actions, solutions, and improvements to overcome them - in line with QA Investigation (FEMA Analysis / CAPA / 8D) standard practices and techniques. Ensuring Change Control (Management) and Internal Auditing practice is supported for any associated service centre processes, operational systems, ULT shipper design developments in compliance with ISO 9001:2015 standards. Training onsite teams and operatives on required quality standards and work instructions, with training competency and ongoing development plans. Vacancy Reference: PR/026471 Vacancy Owner: Ines Costa | | (+31) 64 347 9748 |

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HSE&S Business Partner

€80k - 85k per year + 25 days holiday


 We are looking for an experienced, hands-on HSE&S Business Partner with a human approach and a passion for safety improvement. The HSE&S Business Partner is responsible for the translation and implementation of the company’s strategy and objectives at their production site in Ammerzoden. You are part of the local management team and report directly to the Site Manager.Duties & responsibilities:-          Strategy and policy: setting policy and objectives and contributing to the development of the HSE strategy;-          Annual plan/budget: care for the development, management and realization of the annual plan/budget for Ammerzoden, care and management for the implementation and delivery of results;-          Organizational development: evaluating organizational design, (work) processes and systems and initiating and implementing changes and improvements with a view to HSE;-          Knowledge and information management: keep track of internal and external developments and ensure development, transfer and retention of HSE knowledge and information;-          Management information: providing proactive and timely insight into quantitative and qualitative HSE developments by means of periodic and ad hoc reports and/or analyses;-          Relationship management: building and maintaining a network of internal and external stakeholders/partners and representing the organization;-          Projects: define, plan, manage and coordinate assigned (portfolio of) HSE projects and ensure implementation and delivery.Job requirements:-          Bachelor work and thinking level in HSE&S or engineering or a related discipline;-          3-5 years of work experience in a similar role in the manufacturing sector, preferably in the chemical industry-          Fluent in Dutch and/or English-          Living in the NetherlandsSkills:Strong ability to guide policy and keep implementation on track;Positive influence: ability to persuade others, obtain approval or acceptance of plans, activities, and willingly move others toward a desired goal or action;The ability and drive to continuously improve processes, policies and standards;Able to work in an inclusive way in the HSE community to ensure the company experiences 'one voice' and the collective goals of the teams are met;Excellent communication and interpersonal skills, entrepreneurship, result orientation, negotiation, problem solving, project management, business acumen;What we offer:You will join a company that is committed to true sustainability. On a personal level, you also benefit from:-A competitive salary with an above average number of annual holidays;-A fixed bonus-Participation in the company’s pension scheme;-Travel allowance to and from work;-1 day a week the possibility to work from home-Opportunities for training that help you grow beyond this role.Vacancy Reference: PR/026422 Vacancy Owner: Ines Costa | 

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